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MedBridge Inc. (“MedBridge”) is committed to protecting Your privacy when You visit the MedBridge website located at the URL www.medbridgeeducation.com, the MedBridge mobile application, and other websites owned by MedBridge, including personalized white label websites (collectively, the “MedBridge Website”, as defined below). This Privacy Policy explains to You how we collect and use Your information. This document should be read in conjunction with the MedBridge Terms and Conditions, and we reserve the right to append or otherwise modify this privacy statement at any time.
1. The term “MedBridge Website” refers to the MedBridge website accessible through the URL www.medbridgeeducation.com, the MedBridge mobile application, and other websites owned by MedBridge, including personalized white label websites.
2. The term “MedBridge” refers to MedBridge, Inc.
3. The term “MedBridge Mobile App” refers to the MedBridge GO Mobile application available as an iOS and Android application that provides patients access to their assigned exercise programs from their phone or tablet.
4. The term “User Profile” refers to a profile posted by a User on the MedBridge Website.
5. The terms ''You'', “Your” and/or ''User'' refer to any individuals and/or entities visiting and/or otherwise accessing the MedBridge Website for any reason.
6. The term “Content” refers to all information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other materials posted and/or otherwise displayed on, to, or at the MedBridge Website.
7. The term “Personal Information” includes, but is not limited to, any information that identifies or describes an individual, including his or her name, professional licensing information, social security number, physical description, age, gender, marital status, health status, financial status, home address, home telephone number, education, financial matters, and medical or employment history. Personal Information may also include statements made by, or attributed to, a User.
MedBridge collects user data during registration and use of the MedBridge Website and associated services such as described below with the consent of the user and for the legitimate business purpose of providing the services offered by the MedBridge Website.
Information such as Your name and email address is collected at the MedBridge Website when You:
(i) register for any Course offered by or via the MedBridge Website;
(ii) sign up for any e-mail alerts or communications;
(iii) provide information voluntarily to MedBridge via the MedBridge Website.
Additional information is collected through Your use of the site, including completion of courses and/or exercises. Personal Information is provided at Your own risk. By providing Your Personal Information, You are communicating Your consent to MedBridge’ collection, use and disclosure of such Personal Information for the purposes for which You provided the information to MedBridge, and as described in this Privacy Policy.
For the majority of the information maintained, collected, or used by MedBridge, MedBridge is the data controller who is responsible for determining the purpose and means of processing personal data. For some healthcare data, Your individual provider and/or their organization may be the data controller for whom MedBridge holds and processes data. Inquiries can be directed to [email protected]
Information is collected about You in order to establish and enhance our relationship with You. MedBridge’s use of this information includes the following: (i) to personalize Your experience, so we are better able to respond to Your individual needs; (ii) improve our website through Your feedback; (iii) more effectively responding to customer service requests and support needs and improve customer service; (iv) process transactions; (v) contacting You; (vi) conducting research and compiling aggregate data for internal and external business purposes; and (vii) any other purpose disclosed to You at the time we collect Your information.
Much of the information collected by MedBridge is necessary for proper functioning of the MedBridge Website and use of the MedBridge products. For example, You may not be able to create a user account or reset your password without provision of a valid email address. Further, MedBridge will store Your log-in credentials on Your device while using the MedBridge Mobile App, to provide a seamless experience. In these situations, if You choose to withhold any personal data requested by MedBridge, it may not be possible for You to gain access to certain parts of the site.
On MedBridge You are able to correct, update, review, or delete information You have submitted by going back to the specific tool and making the desired changes. If You refuse to consent to, opt out of, or withdraw Your consent, we may not be able to offer You certain services or benefits. If at any point You wish for MedBridge to delete information about You, please contact us at [email protected]
We may share Your information with trusted third parties who assist us in operating our website, conducting our business, or serving You, as long as those parties agree to keep this information confidential to the extent outlined under this Privacy Policy and consistent with applicable laws and regulations. We may also release Your information when we believe it is needed to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. Non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses.
If MedBridge is sold, merged, or otherwise transferred, personal information may be transferred along with it.
You may also receive Push Notifications from the MedBridge Mobile App. If you wish to stop receiving push notifications, you may turn off this feature in the settings on your device.
When you delete the MedBridge mobile application, any information saved in your device will be deleted, but any information collected and stored by us will remain in our server.
We may use Your email for transactional purposes, as well as for promotional purposes. Transactional purposes include confirmation and notification of changes to Your account. Promotional purposes include sending You newsletters about new features, special offers, promotional announcements, consumer surveys, and other items concerning our service. During registration at the MedBridge Website, You may be signed up to receive promotional email newsletters from MedBridge, unless disallowed by Your jurisdiction of residence. Email messages may contain code that enables our database to track Your usage of the emails to determine whether the email was opened and what links, if any, were clicked. Should You prefer not to receive promotional emails from us, please edit the preferences in Your account menu or click Unsubscribe at the bottom of any promotional emails.
Users may have a right to request access to some of the information MedBridge collects. You can request such access by contacting us at [email protected] Upon verification of Your identity, we will make sure to provide You with a copy of the data we process about You. In some circumstances we may need to work with Your healthcare provider in order to provide copies of sensitive information.
If You are accessing the MedBridge Website and associated services from outside the United States, please be aware that You are sending information (including Personal Data) to the United States where our servers are located.
As You use MedBridge, certain information may also be passively collected and stored on our or our service providers’ server logs, including Your Internet protocol address, browser type, and operating system. We also use Cookies and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of Your visit and the solutions and information for which You searched and viewed, or on which of the advertisements displayed on MedBridge You clicked. This type of information is collected to make MedBridge and solutions more useful to You and to tailor the experience to meet Your interests and needs.
MedBridge, or our service providers acting on our behalf, use the following types of Cookies:
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary |
These Cookies are necessary to allow us to operate the MedBridge platform as you have requested. For example, they let us recognize what type of subscriber you are and then provide you with services accordingly. |
| Performance / Analytics |
We use Cookies and other similar technologies to analyze how the MedBridge platform is accessed, is used, or is performing. We use this information to maintain, operate, and continually improve the MedBridge platform. We may also obtain information from our email newsletters or other communications we send to you, including whether you opened or forwarded a newsletter or clicked on any of its content. This information tells us about our newsletters' effectiveness and helps us ensure that we're delivering information that you find interesting. |
| Functional |
These Cookies let us operate the MedBridge platform according to your preferences. For example, when you continue to use or come back to the MedBridge platform, we can provide you with our services based on information you provide to us, such as remembering your username, how you have customized our services, and reminding you of content you have used previously. |
| Third Party |
We may allow our Business Partners to use cookies or other similar technologies on or outside the MedBridge platform for the same purposes identified above, including collecting information about your online activities over time and across different websites, applications, and/or devices. |
| MedBridge Ads |
We work with website publishers, application developers, advertising networks, and service providers to deliver advertisements and other content promoting MedBridge on other web sites and services. Cookies and other similar technologies may be used to serve you with advertisements that may be relevant to you and your interests on other websites, applications, and devices, and to regulate the advertisements you receive and measure their effectiveness. You may opt out of this ad serving using the Network Advertising Initiative (NAI) opt-out page (https://www.networkadvertising.org/managing/opt_out.asp). |
An "Internet protocol address" or "IP Address" is a number that is automatically assigned to Your computer when You use the Internet. In some cases, Your IP Address stays the same from browser session to browser session; but if You use a consumer internet access provider, Your IP Address probably varies from session to session. MedBridge and/or our service providers, may track Your IP Address when You access MedBridge to assist with ad targeting.
"Cookies" are small pieces of information that a website sends to Your computer’s hard drive while You are viewing a website. We may use both session Cookies (which expire once You close Your web browser) and persistent Cookies (which stay on Your computer until You delete them) to provide You with a more personal and interactive experience with MedBridge. Persistent Cookies can be removed by following Your Internet browser help file directions.
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
We may also enable advertisers and ad servers to promote third-party products and/or services by placing advertisements on MedBridge. These advertisers and ad servers may use Cookies and/or "Web Beacons" (which are usually small, transparent graphic images) in order to monitor information related to served advertisements. Clicking on such advertisements will direct You to the website of a third-party and the advertiser. This Privacy Policy does not cover the privacy practices of any advertisers or ad servers.”
We use a variety of security measures to maintain the safety of Your personal information when You place an order or access Your personal information: (i) A secure server; (ii) All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then entered into our Payment gateway providers database accessible only to those authorized who are required to keep the information confidential; (iii) All data stored on the MedBridge Website server(s) is stored in a database “behind” a secure firewall; (iv) There is no permissible access to the database outside of the hosted environment; and (v) After a transaction, Your credit card information will not be stored on our servers.
MedBridge cannot and does not guarantee that Personal Information You post on the MedBridge Website will not be accessed by unauthorized persons. Despite MedBridge’s efforts to safeguard Your personal information, there is always a risk of security breach. MedBridge is not responsible for circumvention of any privacy settings or security measures of the MedBridge Website. You understand and acknowledge that, even after removal, copies of Personal Information on User Profiles may remain viewable in cached and archived pages or if other Users have copied or stored Your Personal Information.
The MedBridge Website might be linked to other websites, including but not limited to Facebook, LinkedIn, or Twitter, in order to better interact with its users and the public. Please be aware that MedBridge is not responsible for the privacy policies of those other sites. If users provide information directly to websites other than MedBridge, different rules may apply for the use of personal information.
You are solely responsible for Your privacy settings, and MedBridge is not and will not be responsible for Personal Information shared by You via a User Profile or the settings associated therewith.
MedBridge does not collect any information from anyone under 13 years of age. Our website and courses are directed at people who are older than 13 years.
Please direct additional Questions or Concerns to [email protected]
MedBridge reserves the right to make changes to this privacy policy at any time by giving notice to its users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If you object to any of the changes to the Policy, you must cease using the MedBridge Website and can request that MedBridge removes the Personal Information. Unless stated otherwise, the then-current privacy policy applies to all Personal Information MedBridge has about its users.
Privacy Policy last updated on April 14, 2021