All data is securely encrypted.
MedBridge Inc. ("MedBridge") is committed to protecting your privacy when you visit the MedBridge website. This privacy notice applies to www.medbridgeed.com, the MedBridge mobile application, and other websites owned by MedBridge, including personalized white label websites (collectively, the MedBridge Website, as defined below). However, some versions of MedBridge maintain their own privacy policy notices. You can find links to the applicable privacy notice in the footer of each MedBridge page. This Privacy Policy explains to you how we collect and use your information. This document should be read in conjunction with the MedBridge Terms of Use, and we reserve the right to append or otherwise modify this privacy notice at any time.
MedBridge collects information about you in order to establish and enhance our relationship with you. MedBridge's use of this information includes the following:
You may receive Push Notifications from the MedBridge mobile application. If you wish to stop receiving push notifications, you may turn off this feature in the settings on your device.
On MedBridge, you are able to correct, update, review, or delete information you have submitted by going back to the specific tool and making the desired changes. Remember that if you refuse to consent to, opt out of, or certain services or benefits.
We may share your information with trusted third parties who assist us in operating our website, conducting our business, or serving you, as long as those parties agree to keep this information confidential. We may also release your information when we believe it is needed to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. Non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses.
If MedBridge is sold, merged, or otherwise transferred, personal information may be transferred along with it.
We may use your email for transactional purposes, as well as for promotional purposes. Transactional purposes include confirming registration and notifying you about changes to your account. Promotional purposes include sending you newsletters about new features, special offers, promotional announcements, consumer surveys, and other items concerning our service. During registration at the MedBridge Website, you may be signed up to receive promotional email newsletters from MedBridge. Email messages may contain code that enables our database to track your usage of the emails to determine whether the email was opened and what links, if any, were clicked. Should you prefer not to receive promotional emails from us, please edit the preferences in your account menu or click Unsubscribe at the bottom of any promotional emails.
As you use MedBridge, certain information may be passively collected and stored on our or our service providers' server logs, including, but not limited to, the type of mobile device you use, your mobile device's unique device ID, your Internet protocol address, browser type, operating system, and information about how you use the MedBridge Website or App. We also use Cookies and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the solutions and information for which you searched and viewed. This type of information is collected to make MedBridge more useful to you and to tailor the experience with MedBridge to meet your needs.
MedBridge uses both session cookies and persistent cookies to provide you with a more personal and interactive experience with MedBridge.
You can opt out of session cookies by changing your computer's cookie settings. Opting out of or blocking session cookies from your computer will prevent your ability to access the MedBridge Website. Blocking persistent cookies may affect the personalization of information on the MedBridge Website.
MedBridge uses a variety of security measures to maintain the safety of your Personal Information when you place an order or access your Personal Information: (i) A secure server. (ii) All Personal Information is transmitted via Secure Socket Layer (SSL) technology and then entered into our Payment gateway provider's database accessible only to those authorized who are required to keep the information confidential. (iii) All data stored on the MedBridge Site server(s) is stored in a database "behind" a secure firewall. (iv) There is no permissible access to the database outside of the hosted environment and the MedBridge office. (v) After a transaction, your private information (credit card information) will not be stored on our servers.
MedBridge cannot and does not guarantee that Personal Information you post on the MedBridge Site will not be accessed by unauthorized persons. Despite MedBridge's efforts to safeguard your personal information, there is always a risk of security breach. MedBridge is not responsible for circumvention of any privacy settings or security measures of the MedBridge Site. You understand and acknowledge that, even after removal, copies of Personal Information on User Profiles may remain viewable in cached and archived pages or if other Users have copied or stored your Personal Information.
The MedBridge site might be linked to other websites. Please be aware that MedBridge is not responsible for the privacy policies of those other sites. If users provide information directly to websites other than MedBridge, different rules may apply for the use of personal information. You are solely responsible for your privacy settings, and MedBridge is not and will not be responsible for Personal Information shared by you via a user profile or the settings associated therewith.
When you delete the MedBridge mobile application, any information saved in your device will be deleted, but any information collected and stored by us will remain in our server.
The Home Exercise Program is accessible on the MedBridge Website and App through a HIPAA- compliant access code. There is no personally identifiable information (PII) attached to this access code. However, you may be able to store your access codes on your mobile device for simple access to your Home Exercise Program. For safety and security purposes, this access code may expire.
In compliance with the requirements of COPPA (Children's Online Privacy Protection Act), MedBridge will not knowingly collect any information from anyone under 13 years of age. The MedBridge Website is directed at people who are older than 13 years. While a patient may be under the age of 13, no such patient should use the MedBridge Website without parental consent. If a parent or guardian becomes aware that his or her child has provided MedBridge with information without their consent, her or she should contact us at [email protected] We will delete such information from our files within a reasonable time.
MedBridge maintains accounts on certain third-party websites, such as social media sites, in order to better interact with its users and the public. The security and privacy policies of third- party websites apply to your activity on those sites. You should review the privacy policies of these websites before using them and understand the ways in which your information may be collected and used by those sites. These sites include, but may not be limited to: Facebook, LinkedIn, and Twitter.
MedBridge reserves the right to make changes to this privacy policy at any time by giving notice to its users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If you object to any of the changes to the Policy, you must cease using the MedBridge Website and can request that MedBridge removes the Personal Information. Unless stated otherwise, the then-current privacy policy applies to all Personal Information MedBridge has about its users.
With questions or concerns regarding the collection or usage of your Personal Information, or with questions generally related to this Privacy Policy, you may contact MedBridge by email at [email protected] or by phone at (206) 216-5003.